At iwearbaby
we want you to experience the same joy and ease that babywearing has brought to
our lives. In addition to the various warranties that each manufacturer
provides, our policies ensure that you find the right carrier for you and your
baby. Once you have received your carrier please contact us if you hare having
trouble, we will be happy to help you.
|
SHIPPING: All in stock orders within the U.S. are shipped the same or
next business day by USPS Priority Mail with Delivery Confirmation for $6.
Insurance is optional and may be purchased through our store.
|
RETURN/EXCHANGE: You may return in stock purchases with its original
packaging, instructions and receipt within 30 days minus workshop credits and
shipping charges (including free shipping offers and actual shipping if over
$6). Special orders are non-refundable. Products that are damaged, washed,
worn, incomplete or over the 30 days will be issued a store credit minus a
restocking fee. We reserve the right to determine condition of carrier upon
receipt.
|
APPOINTMENTS/REGISTRATIONS: We understand first hand how difficult it is
to get anywhere with a baby and exponentially harder with more kids. We love
providing our personal service and experience to local parents and make every
effort accommodate your schedule and situation while tending to our own
families. Please provide us with 24 hours notice if you must cancel an
appointment or registration so we may offer our time to another parent; to
receive a full refund of your appointment registration please cancel at least 2
hours prior to an appointment.
|
PRIVACY POLICY: We provide our customers the same respect and support
that we expect. We do not share your information with anyone. Our customers do
appreciate being kept abreast of the latest products and specials; please let
us know if you’d like to be removed from our announcement list.
|
SAFETY: Baby safety must come first and foremost! Our carriers are built
to withstand normal use. Nevertheless, please check your carrier for wear or
damage, iwearbaby
is not responsible for how you use your carrier. Wear your baby with the same
caution and care that you would use when carrying baby in arms. You are
responsible for your baby’s safety; a carrier is only as safe and secure as the
person wearing it.
|
ONLINE SHOPPING: We make every attempt to keep our online products in
stock and up to date. Please keep in mind that each day we have local
workshops, sales and shipments. We strive to update our website immediately
after sales and shippments but from time to time our online stock information
changes have to wait till the wee hours of the morning (thanks to our little
administrative assistants...aka 4 yo and nursling). If there has been a change
in our inventory at the time of your purchase that hasn't been reflected
online, we will contact you with updated stock or shipping information for your
approval. Please let us know if you have any questions at all!
|
